The person who travelled furthest should not understand the least.

A sister flies in from another country. She sits in the front row through the readings, the eulogy and the committal, and follows almost none of what is said about the person she has lost. Of everyone in the room, she is the one it was most for. It does not have to go like that.

Nobody will ask for help at a funeral.

At a wedding a guest who did not follow the vows can ask afterwards. At a funeral nobody asks. The mourner who missed the eulogy goes home with it missed, and there is no second telling.

So the help has to be there without anyone having to ask for it, and it has to be silent. A code on the order of service, a phone already in a pocket, captions that make no sound. The person beside them never knows.

A funeral has fixed words, and a wrong one does real harm.

The committal, the commendation, the kaddish, the words spoken at the graveside. They are not sentences to be translated freshly. Smart Translation is set to the kind of service being held, so it knows the order of it, the words that are set, the words that must never be shortened, and the register the whole thing is held in.

Church funerals, requiem and committal

Opening sentences, a hymn, prayers, the readings, the eulogy, the homily, the prayers of commendation, the committal, the blessing.

The committal, “earth to earth, ashes to ashes, dust to dust”, and the commendation are carried in the authorised wording of each language’s own funeral rite, never shortened. The Lord is my shepherd, In my Father’s house are many rooms, I am the resurrection and the life: the readings arrive as the passages they are, in the standard Bible of each language, with a note saying where they are from. And no comfort is added that the preacher did not offer. Whether the person is in heaven is the preacher’s to say.

Levaya, hesped and kaddish

The keriah, the hesped, El Malei Rachamim, the burial, and the mourner’s kaddish.

The Hebrew and Aramaic liturgy is recited, not spoken, so it is carried as recited and a note beside it gives the meaning. The kaddish praises God and does not mention death, and it is never allowed to become a prayer about heaven. Baruch Dayan HaEmet, zichrono livracha, zichrona livracha, the condolence spoken to the mourners: set formulas, carried as said, with the right gender. No Christian vocabulary comes in, and no imported afterlife imagery.

Held afterwards, with many voices

Prepared tributes read from paper, remarks from the floor, photographs and video described, music the person loved, and an open invitation for anyone to say something.

Every speaker keeps their own register: one reads a careful eulogy, the next tells a story the way they would tell it in a pub, a third can barely get through two sentences. None of them is flattened into the others. Humour is the point of this service and it survives, because a joke rendered flat reads as coldness. Each speaker is followed as they actually speak, whether they are praying or telling a story.

At a funeral a small mistake is not small.

These are the rules the service is translated under, whichever setting it is on.

The name, exactly

The name of the person who has died is never translated, localised or swapped for an equivalent. Neither is a nickname, nor the name the family actually used, nor the names of the widow, the children and everyone else named from the front.

Keywords →

Relationships, exactly

Widow, widower, survived by, the eldest, the youngest, in law, step, half. Many languages separate maternal from paternal relatives, and older from younger siblings, where the service’s language does not. The right word is chosen from context, and where context does not settle it, the least specific correct word is used rather than a wrong guess.

The speaker’s own directness

If the speaker says died, it is not softened to passed away. If the speaker chose a gentle phrase, it is not made blunt. Every language has both, and the family chose one.

Dates and ages, never rounded

Years of birth and death, the length of a marriage or a career, an age. They are read out as the record of a life and are preserved exactly.

The eulogy is not a sermon

It is full of workplaces, street names, football clubs, pets and family jokes. The proper nouns stay as spoken and the affection and the humour come through.

Smart Hints →

Silence is not speech

Where a speaker breaks down, pauses, or cannot go on, nothing is described, nothing is filled in, and the sentence is not finished for them.

Nothing is handed out, and nothing is announced.

The code goes on the order of service, or on a small card at the door. A mourner points their camera at it, picks their language, and reads. Captions make no sound. If they would rather listen, they use one earbud. Nobody stands up, nobody is given equipment, and nothing needs saying from the front unless the family wants it said.

Whoever is looking after the sound, the funeral home, the church, or a relative who is good with these things, runs one cable from the microphone into a laptop and taps once, before people arrive.

Give it the order of service, and the names.

Paste the order of service

The readings, the hymns, who is speaking and in what order. Pasted in the day before, it arrives already knowing the shape of the service and the passages that will be read.

Context Enhancer →

Write down the family

The person’s name as the family used it, the spouse, the children, the grandchildren, the town they were from. They come through as themselves in every language.

Keywords →

The words on a screen, if there is one

Some chapels have a screen. The words can go on it in the language spoken or in another one, for the older mourners who would rather not hold a phone.

MulingDisplay →

Usually not the family.

The people arranging a funeral have enough to carry. In practice it is the church, the funeral home or one relative who opens the room and puts the code on the order of service. If the service is in a church that already uses MulingStream, one church pass covers it and the church runs it.

If you are that one relative and you have never done this before, ask us. We will walk you through it beforehand so there is nothing to work out on the day.

One service, paid as you go, and nothing after it.

A funeral runs on credits. The room draws on them while it runs, and whatever is left stays on the account. Two languages or five makes no difference to the price, and a service costs what it runs, not a subscription. A church that uses MulingStream covers it with a single church pass.

Questions families and funeral directors ask

Is it appropriate at a funeral?

It is silent and it is invisible. A mourner reads on a phone they were already holding, and the person beside them does not know. Nothing is announced and nobody is marked out. The alternative is a relative sitting through the service understanding nothing, and there is no second telling of a funeral.

Which setting do we choose?

The one that matches the service: Christian, Jewish, or Memorial for a celebration of life held afterwards with several speakers. If there is a church service and a graveside committal, one room covers both.

Will the eulogy come through properly?

A eulogy is the hardest part of any service to translate, because it is personal. Names, places, jokes and the speaker’s own way of speaking are kept as they are. Write the family names down beforehand and they never go wrong.

What about Hebrew, Latin or another liturgical language?

It is carried as recited, and a short note beside it gives the meaning in the mourner’s language. It is never rendered as if the speaker had said it in everyday words.

Who runs it during the service?

Nobody. It is opened before people arrive and closed afterwards. There is nothing to operate in between.

Can the family at home follow?

Yes. Someone in another country uses the same code as the room, and follows live in their own language.

Is anything kept afterwards?

The room’s audio and written record belong to the room and may be held for a while so a session can recover and be billed correctly. Delete the room and they go with it. Nothing is published anywhere.

Tell us about the service.

The kind of service, the languages, and where it is. We will answer plainly, and help whoever is setting it up.

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